Lotte Arai Resort

the room was spacious and comfortable. I had a good rest after snowsports.

The resort itself is very nice. There are a lot of amenities and things to do on the property. It’s also a beautiful view in the winter. I felt like I was in a winter wonderland. Very surreal. All of the staff was really nice. Also loved the free shuttle from the train station and the website where you can book activities in advance. Many restaurants to try onsite and of course ski lifts right outside your door. I don’t ski but we rode the gondola up to the top for views. Beautiful!

This is an exceptionally comfortable hotel worthy of a 5 star rating. Great restaurants, stupendous breakfast buffet. One of the best hotel onsen's of anywhere I have stayed in Japan. If you are really into Japanese food, be sure to book a seat at Sushi Yoshi for a culinary experience that will exceed expectations! Great ski in/ski out access with lockers for ski and gear storage. Fantastic skiing with most of it being off-piste expert only terrain. Super comfortable bed for resting a tired body after time on the slopes.

It is a ski in ski out resort and the hotel facilities are well maintained with lockers available for storing ski equipment. The room was very big and we had a mountain facing room with a balcony so we had a good view of the ski field every morning. The Onsen was also spacious with indoor and outdoor options.

Breakfast was as good as expected although not as much selections as other similarly priced hotels. Short walk to their gondola was great despite the poor snow falls on the days we were there. Rooms clean, staff gave good service.