This is probably one of the best ski resort we have stayed in so far, it didn’t feel overcrowded like other places (Niseko, Furano, Shiga Kogan) we’ve been to and felt very relaxed and calm. We stayed at the lodge side, twin beds with mountain view and the room was absolutely spacious and comfortable! Our building also housed the Onsen and this was probably the best thing as unlike the other side of building, guests had to make the cold walk that interconnects the two wings in order to get to our side to enjoy the onsen. The onsen was the best and my husband and I especially loved the outdoor onsen facility. The selection of buffet and dinners was also quite good and we liked the fact you could change it up even though we stayed there for 5 nights. Also liked that the resort provided free shuttle to the nearby town train station.
Donna
aprile 2025
We had a very comfortable stay at Lotte Arai. The staff were very kind and helpful and always tried their best to meet our needs. The breakfast buffet was good since we had 2 restaurants to choose from every morning. The slopes and snow quality were top notch specially if you enjoy off-piste runs. The best part was there was almost ZERO lines on lifts even on peak powder days unlike other popular resorts in Japan.
Nikkolai
gennaio 2025
Convenient Clean Big enough
A
marzo 2025
the room was spacious and comfortable. I had a good rest after snowsports.
Puay
gennaio 2025
The resort itself is very nice. There are a lot of amenities and things to do on the property. It’s also a beautiful view in the winter. I felt like I was in a winter wonderland. Very surreal. All of the staff was really nice. Also loved the free shuttle from the train station and the website where you can book activities in advance. Many restaurants to try onsite and of course ski lifts right outside your door. I don’t ski but we rode the gondola up to the top for views. Beautiful!
Alisa
febbraio 2025
It was modern and the ski lifts were easily accessible. Hotel facilities were good. Rooms were nice. Parking was easy.
Timothy
gennaio 2025
This is an exceptionally comfortable hotel worthy of a 5 star rating. Great restaurants, stupendous breakfast buffet. One of the best hotel onsen's of anywhere I have stayed in Japan. If you are really into Japanese food, be sure to book a seat at Sushi Yoshi for a culinary experience that will exceed expectations! Great ski in/ski out access with lockers for ski and gear storage. Fantastic skiing with most of it being off-piste expert only terrain. Super comfortable bed for resting a tired body after time on the slopes.
Robert
marzo 2025
The facilities were impeccable, especially for families with kids. The on-site kids room was a great help on a rainy day, and the activities and adventures (both indoors and outdoors) were exactly what we needed! A gondola ride up the autumn mountain was the biggest highlight. The staff were all extremely friendly and helpful. Can’t wait to come back in winter for skiing!
Liliya
dicembre 2024
It is a ski in ski out resort and the hotel facilities are well maintained with lockers available for storing ski equipment. The room was very big and we had a mountain facing room with a balcony so we had a good view of the ski field every morning. The Onsen was also spacious with indoor and outdoor options.
Beatrice
gennaio 2025
Quiet, luxurious with good ski facilities.
Kelvin
dicembre 2023